What is a Office Phone System and how to get benefit from a phone system?
A PBX or PABX Phone system connects your office user telephone extensions to the Public Switched Telephone Network or Service provider lines. Moreover it allow internal communication for a business and share minimum number of telephone lines between the users. Phones systems are available in different brands. Traditional analog telephone system and VoIP Telephone System.
Traditional PABX System connect all the phones to the central unit with seperate cable connecting to each phones and limited in modern day business communication features. A Voip Phone System[ IP PBX ] works with network connectivity and provide communication by utilizing the TCP/ IP network protocol stack. In business phone system, an IP PBX System acts as the central switching system for phone calls within a businesses. By Using Network infrastructure for connecting the phones to central unit and ability top share same network port for both computers and Telephone reduce large infrastructure expenses.
In Considering an IP Telephone System, there are several advantages businesses can benefit from. Some of the common features are IVR, Voice Mail, Call Recording, Voice Mail to Email, Mobility Users, Call Queue, Conference call bridge, Telephone CRM Integration and Remote office connectivity. With IVR and call queue, you can handle more calls with few staff on board. Voice mail to email and Mobility options make sure you never miss customers reach even out of the office.